The Market Nordic unit continues to expand. While the number of large customers rose, the number of household customers remained stable. In 2009, Alpiq acquired 170 new customers with an energy consumption of 450 GWh from Enteca. An important contract for more than 590 GWh was signed with the Norwegian Defence Estates Agency. Another successful move was the introduction of portfolio management in Denmark, which resulted in a number of new customers. While the customer base in Denmark is limited due to the relatively low number of large consumers, the list of customers acquired so far looks highly promising.
Dark clouds were gathering over the Scandinavian market at the beginning of 2009. The market slumped in the first quarter as a result of the financial crisis, but recovered in the second quarter. The downturn took its toll on Alpiq customers, too. Economic conditions in the Nordic market are expected to recover next year. The legal framework to achieve further harmonisation of the Nordic market is scheduled for implementation in 2011. This offers Alpiq an ideal opportunity to position itself in good time.