Annual Report 2020

Employee satisfaction

GRI 103: Management approach (103-1, 103-2, 103-3)


Employee satisfaction is very important to Alpiq. As a result, Alpiq enables employees to help shape their workplace through direct influence. The resulting findings are used for further development activities at Alpiq.

Management approach

In 2020, Alpiq held the group-wide employee survey, “Alpiq Engagement Monitor”, together with an external partner. The survey was anonymous and voluntary with no possibility of identifying individual employees.

The survey consisted of various topics on the work situation and questions on current topics, such as the COVID-19 pandemic.

Alpiq intends to use the activities derived from the results of the survey to improve employee satisfaction and commitment.


The 2020 employee survey recorded a very high participation rate, which lent the results a high level of significance. The results are compared with a global energy benchmark and subsequent surveys will also be compared against the last survey.

 The results of the 2020 employee survey were very positive and identify potential for further development. The main areas for action were identified by the Executive Board. The identification of specific measures and their implementation will commence in the first quarter of 2021.