Crisis response and business continuity
(GRI 3-3)
Alpiq continuously improves its capacity to respond in an efficient manner to possible crises of any kind. Alpiq also takes measures to guarantee the continuous functioning of critical processes following an incident or disruption.
We conduct exercises, drills and simulations, which are always concluded with after-action reviews. These measures help test response capabilities, identify areas for improvement in reducing the potential impact of incidents, and support our continuous learning journey.
Milestones
- Crisis Management & Business Continuity directive and handbooks validated by Executive Board in September 2023
- Setup of Crisis Management Organisation with dedicated teams in each relevant entity
- Introduction of business continuity plans for critical processes (OSTRAL), including roll-out plan for 2024
- Training programmes conducted at local offices, assets and countries/subsidiaries.
- Cross-domain crisis exercise during fourth quarter of 2023
- Introduction of new detection and analysis capabilities which have already proven their effectiveness
Statement
“Alpiq remains committed to continuous improvement and adaptability, recognising the ever-changing world and dynamic challenges. We have introduced new detection and analysis capabilities which have already proven their effectiveness.”
Roland Girardot
Business Continuity & Crisis Response Manager
Frameworks/Standards
ISO 55001, ISO 9001, ISO 14001, ISO 45001, Swiss Federal Office for Civil Protection